Retail Outlet Info

The retail outlet is located in Mercer Island, Washington - just 10 minutes outside of Seattle. Our physical address is:

2448 76th Ave SE, Suite 100
Mercer Island, WA, 98040

Mountains Plus Outdoor Gear on Mercer Island

To return an order you MUST contact customer service by calling 206.686.8002 or by emailing
We will NOT accept any returns that have not been approved by customer service first.

Our Retail Outlet hours are:
Monday-Friday: 9am-6pm PST and you can visit us online 24/7.


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Worry Free Guarantee

If a product you purchase from us fails to meet your
expectations, return it to us within 60 days of purchase
for an exchange or full refund of the product purchase
price.* Read more